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Privacy policy.

Last Updated: 2025

This Privacy Policy explains how Automated Direct Service Representatives LLC (“we,” “us,” “our,” “Auto Direct Services”) collects, uses, discloses, and protects your information when you visit ExtendedAutoCoverageQuote.com or interact with our services.

By using our website, submitting information, or requesting a quote, you agree to the terms of this Privacy Policy.

1. Information We Collect

Automated Direct Service Representatives is not a warranty company or insurance carrier. We provide marketing and referral services and may connect users with licensed third-party coverage providers. We may collect the following information when you interact with our website or submit a quote request:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Contact preferences

Vehicle Information

  • VIN

  • Make, model, year

  • Current mileage

  • State or ZIP code

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with extended auto warranty quotes

  • To match you with coverage providers

  • To send updates, confirmations, and customer communications

  • To respond to your requests or support needs

  • For fraud prevention, security, and compliance

  • For internal analytics and site optimization

3. How We Share Your Information

By submitting your information, you authorize us to share your details with:

  • Third-party warranty providers

  • Marketing partners

  • Licensed agents or coverage specialists

  • Affiliated service providers (for routing and data handling)

We DO NOT sell personal information to unrelated third parties outside of warranty/coverage industries. By submitting your information through our forms, you authorize Automated Direct Service Representatives and its partners to contact you via phone, SMS text, or email for the purpose of providing quotes and coverage information. Consent is not required to make a purchase. Standard messaging rates may apply. Your information may also be shared if required by:

  • Law enforcement

  • Government authorities

  • Legal compliance or court order

4. Marketing & Communications

By submitting your information, you agree that:

  • We and our partners may contact you by phone, text message, email, or automated dialing systems regarding vehicle protection offers.

  • Message and data rates may apply.

  • You may opt out at any time by responding STOP to text messages or emailing us directly.

5. Data Security

We use commercially reasonable security measures to protect your data.
However, no method of transmission over the internet is 100% secure.

6. Your Choices and Rights

We retain submitted information only as long as necessary to fulfill the purposes described, comply with legal obligations, or complete referral processes to coverage providers. You may request to:

  • Access your information

  • Update or correct your information

  • Delete your information

  • Opt out of communications

Contact us at:
support@autodirectservices.com

7. Third-Party Links

Our website may link to third-party sites.
We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with an updated “Last Updated” date.

10. Contact Information

Automated Direct Service Representatives LLC
Business Address: 1235 East Blvd Suite E #396 Charlotte, NC 28203
Email: support@autodirectservices.com